Privacy Policy

Privacy Policy

Introduction

At https://centennial-biofeedback-therapy.denvermentalhealthcare.com, we prioritize your privacy and are dedicated to safeguarding your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products. Our policy is designed to be transparent and compliant with various international privacy laws, ensuring that your rights and confidentiality are respected.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Website: Our primary platform, accessible at https://centennial-biofeedback-therapy.denvermentalhealthcare.com.
  2. Applications: Mobile and web applications developed by us for user interaction and service delivery.
  3. Services: Online services we offer, such as therapy sessions, consulting, and support.
  4. Products: Digital or physical goods we provide to our users.

Please be aware that this policy does not extend to third-party platforms, applications, or services linked from our website, each having its own privacy policies that govern their data collection practices.

Processing Activities

This policy guides how we interact with you in the following scenarios:

  1. Authorized User Engagement: When you use our applications and services as a registered user.
  2. Website Visits: Any visit to our websites linked to this Privacy Policy.
  3. Communication: Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required for user registration and account creation.
  2. Payment Information: Credit card details and billing addresses for transactions.
  3. Financial Information: Bank account numbers, investment portfolios (if shared), and financial transaction history.
  4. Purchase Information: Products or services bought from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses.
  6. Location Data: Geolocation information provided when you use our services.
  7. Feedback: Responses to surveys, reviews, or feedback forms you complete.
  8. Social Media Information: Data from social media platforms (if linked or shared) including profiles, posts, and interactions.
  9. Product Information: Details about products you show interest in or purchase from our e-commerce platform.

We gather this data through various means: user inputs, online forms, browsing activities, cookies, and third-party sources.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide essential site functionality. We use cookies categorized as:

  1. Strictly Necessary: These ensure basic functions like login, session management, and website navigation work correctly.
  2. Preferences: Cookies in this category remember your preferences, language settings, and other customization choices.
  3. Analytics: Used to gather statistics on how users interact with our websites and applications, helping us improve performance and user experience.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when data is no longer needed for the specified purpose, we delete or anonymize your information securely.

Security Measures

To protect your personal data, we have implemented robust security measures:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict data protection standards.
  3. Access Controls: Limiting access to your data to authorized personnel only.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store personal data from minors, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction and local laws, you may have various rights regarding your personal data:

  1. Access: The right to request access to the data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal and legitimate business considerations.
  4. Restriction: Limiting our processing of your data under specific circumstances.
  5. Portability: Receiving your personal data in a structured, commonly used format for portability to another service provider.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right not to be discriminated against for refusing or exercising your data rights.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests within the timeframes prescribed by law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding data handling, please reach out to us:

  • Email: contact@centennial-biofeedback-therapy.denvermentalhealthcare.com
  • Physical Address: [Provide address]

We are committed to addressing your concerns and ensuring a transparent and secure user experience.